Montres Allison Frequently Asked Questions

Montres Allison Luxury Timepieces Service

Please review your warranty card for warranty details. MA Luxury Timepieces requires complete service overhauls of your MA Luxury Timepieces timepiece every three years for your warranty to remain valid. Service overhaul includes complete disassembly of the movement in your Montres Allison watch, complete cleaning of every component, reassembly and oiling, appropriate testing and adjustments, and polishing of the case. Please email us at service@montresallison.com to request current service pricing information prior to sending your timepiece to us for service.

*NOTE* Please read your warranty card for warranty details or prior to purchase, please ask your retailer to provide you with the warranty details. Some issues may not be covered under warranty, and there will be a service charge. Warranties are not transferable. Be sure to include your warranty card and to package your timepiece according to the shipping guidelines of your chosen shipping company and insure it for the appropriate value.

New (replacement) bracelets, straps, buckles, and deployant clasps may be purchased directly from MA Luxury Timepieces. Please email us at service@montresallison.com for pricing information. Please be sure to include the model number, name, and description of your MA Luxury Timepiece.

Please include $40.00 US for return shipping & handling payable to Montres Allison whenever sending your watch in for service or warranty work.

* - Solid 18k yellow gold, white gold, rose gold, and platinum rotors (rotors are the weighted pendulums that you see rotating inside the back of your automatic Montres Allison timepieces) may be added to your Montres Allison timepiece at the time of service. These rotors are hand made and hand finished by Montres Allison in Colorado, USA and are the perfect addition to your Montres Allison luxury timepieces. Please contact us for pricing information. Please be sure to clearly indicate the color of gold you are ordering on the service form.

CLICK HERE to open the printable service form. After you open the link, please print the form, fill it out thoroughly, and follow the instructions for sending your timepiece to MA Luxury Timepieces Service.

Montres Allison Luxury Timepieces Ensvizzengarten